How CRM Improves Customer Retention and Business Growth
Last year, we worked with a textile distributor from Ahmedabad who had a customer database comprising more than 400 customers, if you can call…
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Last year, we worked with a textile distributor from Ahmedabad who had a customer database comprising more than 400 customers, if you can call…
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There once was a manufacturing unit in Gujarat that called us in emergency mode. They had received a notice from the labour department regarding…
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You’ve been working long twelve hours a day for many months now. Sales are stagnant. Your top-performing employee just resigned from work. And each…
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Here’s an example of how CRM adoption usually starts for businesses. Imagine spending three months and considerable resources on implementing the latest CRM tool…
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I once had a buddy who brought in a consultant, complete with a 90-slide presentation that cost him three months but did nothing to…
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An SME factory in Gujarat employed 45 people, none of whom had ever undergone an assessment process of any kind. Performance was evaluated based…
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It had been an impressive business plan, well-researched market-wise, sound finances and a competitive pricing strategy. After six months, the same business owner sat…
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In Rajkot, a packaging firm experienced a loss of its best machine operators in one particular quarter. However, it took four months for the…
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For example, we met a furniture distributor in Ahmedabad who had 200 live leads on WhatsApp last year. And not on any business account.…
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